Employee and Family Assistance Programs (EFAP)

An EFAP is a professional and confidential service which is offered by an organization to its employees and their families in order to help them quickly and efficiently resolve a vast range of problems that impact employee work performance, wellness and behaviour.

Our EFAP offerings include:

• Comprehensive counselling
• Plan Smart™ work-life and health coaching services
• Online services: health risk assessments, e-Learning and health change planning
• Crisis management, trauma response, disaster preparedness, cumulative stress management
• Prevention-oriented health promotion
• Employee and key personnel education and training sessions
• Utilization tracking and data trend analysis

Our commitment to exceptional clinical care is paramount.

Human Solutions™ offers the expertise of more PhD-level psychologists than any other EFAP provider and all clinical staff are registered with their respective professional associations.

Each of our counsellors recognizes the potential complexity of assisting employees with issues that can reflect troubles from the personal domain, the workplace, or a combination of both.

The model of counselling is primarily cognitive-behavioural and short-term in focus, with clearly defined and achievable behaviour-change goals.